Everything you'll ever need to take care of your bike can be completed by our experienced service departments. Found in each of Helen's six stores, keeping your bike in tip-top shape has never been so easy. Please call ahead to the location that you would like to visit for any questions or to schedule an appointment.
New Bicycle Tune-Up: FREE
Thanks again on the purchase of your new bike from Helen's Cycles! Within the first year after you receive your bicycle, you are entitled to free basic bicycle tune-ups. In this time, your new bicycle will experience a "break-in" period where all of the cables will stretch and the bearing assemblies will settle in. You may notice that the gears begin to skip and the bicycle generally loosens up slightly. We will perform a basic tune-up free of charge to get your bike back in perfect running order.
Basic Tune-Up: $75
If you're just bringing your bike out of winter storage for the spring or are a hardcore rider prepping for a race, Helen's basic tune-up will get you rolling. This tune-up includes adjustments to the brakes (disc brake bleed add $30 per brake), gears, headset, bottom bracket, and hubs. Our mechanics will also spot true your wheels and lube the chain and cables for smooth operation. Parts and accessories installation is additional.
Ultra Tune-Up: $135
This tune-up takes the basic service a couple of steps further. Included are inspection of your frame and components for wear, the removal of your chain, cassette, and crankset for cleaning in a solvent tank, cleaning of components, and cleaning and polishing of your frame. We also check the suspension components on mountain bikes. Parts and accessories installation is additional.
Complete Overhaul: $225
To get your old bike running like new! Complete disassembly of bike down to frame, clean and inspect all parts, full detail clean of frame, and overhaul of headset, hubs, and bottom bracket. Plus we put it all back together again! Cables, housing, and shock overhauls are additional.
If you have questions or would like to make an appointment for one of these tune-ups, just call our service department at your nearest Helen's Cycles or I.Martin Bicycles. We tend to get pretty busy in the summer months, appointments are recommended!